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Shipping Information

Delivery Charges

BetaBooks ships orders every week to destinations around Australia. Please refer to the tables below for Australian and International shipping charges.

Australian Delivery Charges

The charges below apply to the FIRST parcel dispatched from your order. Shipping charges are only charged once per order, regardless of how many shippments there are. BetaBooks reserves the right to decide on how many Back Order shippments are made.
Order valueSurface MailExpress
Order Total Under $300 Australia Wide$9.95POA
Order Total Over $300 Australia WideFREE!POA

Excludes orders from the christmas gifts catalogue, a flat rate of $12.00 Australia wide is applicable to all orders.

Important Information Regarding Shipping Charges

Your credit card is charged on the day we process and ship your order
Australian Customers: To be eligible for free delivery by Australia Post Surface Mail, you must order over $300.00 worth of books in a single transaction. Seperate orders that do not ship together are not eligable for free freight.

Out Of Stock Items

Whilst we make every endeavour to carry ample stock of all titles at all times, it is sometimes impossible to predict demand which can at times lead to items being out of stock for a short period of time. Most items are usually on order from the distributor and stocks are generally replenished within a week or so.
Orders are filled on a "first come, first served" basis. Although you may have placed your order when an item was showing "In Stock" it may be out of stock by the time your order is processed if there are orders preceding yours.

Australia - Surface Mail

Standard delivery for Australian orders is by Australia Post surface mail. Whilst the Australia Post mail service is generally very reliable, it is not unusual for some items to become delayed within the postal system. Should you experience significant delays, we ask that you check thoroughly with your local post office for your parcel and wait a minimum of 14 business days before lodging a query with our office.
All orders received by 12:00pm E.S.T Monday to Friday will be shipped on the same day. Orders received after 12:00pm will be shipped on the following business day.

International - Delivery Times

International orders will be shipped by Australian Air Mail with delivery times averaging between 21-28 days. Occasionally international mail may experience delays as thousands of items go through the mail system daily and can be subject to being mis-sorted and/or mis-directed. Unfortunately these delays are beyond our control. We must allow at least 5 - 6 weeks before we can order an investigation for any late delivery. (Back To Top)

Can't Find An Answer?

If you can't find an answer to your question on this page or our F.A.Q., please visit our Contact page for information on how to reach us.